Ordering >

Ordering Process:

This is a very simple process of order, confirmation, payment, and receive! But just in case you need more information than that:

Fill out the order form

The Order Form will allow you to select the items you would like to order be they In-Stock, from the Fictrix Catalog or Custom. The Gallery becomes a great resource to get your ideas flowing. The Order Form will walk you threw the customization options for any item you choose and will tell you which measurements we will need, Just remember the more information you give us the better. If you are ordering a custom item not listed in our catalog please give us as much info as possible, we will be in touch with you shortly to work all the details out. Filling out all information to the best of your ability will expedite your order. After you press submit, you will be redirected to a page notifying that the form was sent. This is not confirmation that your order was received.

Take your measurements

The right measurements ensure that your outfit fits, is comfortable, and will make you feel the best. Required measurements are located in the item description and the order form will ask for all the measurements needed for the garments you request. Please see our Measurements section for more details about taking accurate measurements. In-Stock items are already made to specific measurements noted with that item, so measurements are not applicable for those.

We will reply to your order

You will receive an e-mail informing you that we have received your order and can continue processing it. If we do not hear back from you we will not process your order. We will open a creative discussion to get you what you want. At this point, we will provide you with a preliminary invoice total. Even if you pay us a down payment we will only keep your order active for one year after your last contact with us. If we have not heard from you for a whole 12 months your order will be considered canceled and any payment is forfeit and will not be returned under any circumstances.

Finalize order and Submit payment

After discussing the details of your order, you will receive an invoice total via e-mail. You must then submit Payment for your order. We will process your order once payment is received.

Receive your order

Every item from Aetas Designs unless otherwise specified is handcrafted. This custom process takes time, but we do try to give you the best quality product with the shortest turn around. You can always consult our Availability page to see our order queue to see what the workload is at the studio. We will give you an approximate time frame with your invoice.

Tell us about it

Although not a requirement, we would love to have a picture in the gallery of you with your order! We are also very interested in your feedback about your experience with us.